How to Move Your Company’s Work Onto Your Customers (A Satirical Playbook)

SATIRE. NOT CAREER ADVICE. NOT A HOW-TO. NOT AN INVITATION.

Think of the following as a satirical guide on how to slowly ruin a business. If an executive actually implements this, they aren’t ‘efficient’ - they are the reason your Net Promoter Score (that critical measure of customer loyalty)is a disaster. This is corporate comedy, but the real joke is how uncomfortably familiar it might sound to your own operations.

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